Terms, Conditions and Privacy Policy

The hcminst.com website (the “Site”) is comprised of various web pages operated by Human Capital Management Institute, LLC (“HCMI”). The Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of the Site constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

HCMI’s website is designed to provide information about the company and its products and services. Information and observations on the Site are of a general nature and should not be taken or relied upon as advice for a particular organization or situation.

Visiting the Site or sending emails to HCMI constitutes electronic communications. You consent to receive electronic communications from HCMI and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and/or on the Site, satisfy any legal requirement that such communications be in writing.

The Site may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of HCMI and HCMI is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. HCMI is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by HCMI of the site or any association with its operators.

Certain services made available via the Site may be delivered by or with the assistance of third party sites and organizations. By using any product, service or functionality originating from hcminst.com, you hereby acknowledge and consent that HCMI may share such information and data with any third party with whom HCMI has a contractual relationship to provide the requested product, service or functionality on behalf of hcminst.com users and customers.

You are granted a non-exclusive, non-transferable, revocable license to access and use hcminst.com strictly in accordance with these terms of use, as well as such other consitions as may be posted on the Site. As a condition of your use of the Site, you warrant to HCMI that you will not use the Site in any manner which could violate any laws or third parties’ rights, or damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided through the Site. Any disputes arising from the use of the Site shall be governed by California law.

Privacy

HCMI does not knowingly collect, either online or offline, personal information from persons under the age of 13. If you are under 18, you may use the Site only with permission of a parent or guardian.

We keep your personal information private and secure. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

Credit Cards

We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. HCMI reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Out-of-Stock Products

We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Returns               

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.

Shipping Policy

Shipping Time — Most orders received before 5:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 5:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by HCMI or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Taxes

The Site shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of California. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Typographical Errors

In the event a product is listed at an incorrect price, HCMI shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. HCMI shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, HCMI shall immediately issue a credit to your credit card account in the amount of the incorrect price.