The purpose of a Center of Excellence (COE) is more than simply reporting to the organization basic historical information about what has already transpired with the workforce. The higher and more impactful purpose is to explain, empirically, not only what has happened in the workforce overall and for specific workforce segments but to identify current trends, hot spot issues and, most importantly issue root causes or drivers of why.
The ultimate goal that organizations seek to achieve with a COE is predictive analytics and workforce planning enabling calculation of cost savings and productivity improvements. An organization’s COE will develop a base of empirical knowledge that allows it to be predictive in its approach to the workforce, having developed an intimate understanding of the impact of workforce strategies on the bottom-line results of the business. HCMI has extensive experience in helping organizations create and maintain Center of Excellence to best meet their business goals.
Contact HCMI for more information at email@example.com or (323) 522-HCMI (4264).